Returns

Changed your mind?

Return unopened product within 14 days of receiving it and we’ll refund you, including standard delivery. You cover the cost of posting it back, so we recommend a tracked service.

Something wrong?

If your order arrives damaged, faulty or not what you ordered, email us within 7 days with a photo and your order number. We’ll send a replacement or refund you, at our cost.

How to start a return

Email hello@ironkind.com with your order number. We’ll tell you where to send it.

Refunds

Refunds go back to your original payment method within 5 working days of us receiving the return.